REDCard Help

Target Credit Card, Target Visa and Target MasterCard


To dispute a transaction, first give us a call at 1-800-659-2396. Then, to protect your rights under the Fair Credit Billing Act, you'll need to write to us. We must receive your letter within 60 days after the first bill containing the disputed transaction became available to you. Please send your letter to: TD Bank USA, N.A., P.O. Box 1581, Minneapolis, MN 55440-1581

Reporting Lost/Stolen Cards

If your card is missing, please call us immediately at 1-800-424-6888. We're available 24 hours a day, 7 days a week. We're unable to accept missing credit card reports online or by e-mail.

Security Questions

These questions are based on your account information and are designed to protect your account. If your account is locked due to incorrectly answering a security question, give us a call at 1-800-394-1829. For security reasons we're unable to reset your account online or by e-mail.

Stopping Paper Statements

You will receive paper statements unless you elect to stop receiving them. To change your statement delivery method, click on Statement Delivery Method. After answering the security questions, click Switch to Online View Only to stop receiving paper statements, or click Paper and Online View to restart your paper statements. Past due guests will not be able to switch to Online View Only until the account is brought current.

Payment Methods

Payments can be made by clicking Make a Payment. Payments can also be made at your local Target store (remember to bring your credit card or billing statement with you as the store is not able to look up the account number); by phone at 1-800-424-6888; or by mail to Target Card Services P.O. Box 660170 Dallas, TX 75266 0170.

Making a payment

To make a payment through the mobile site, click Make a Payment and choose the amount, date and which bank account you would like to make a payment from, or click add bank account. Payments made prior to 5:00pm (Central Time) will be posted on the same day. Payments can be scheduled up to 30 days in advance. For questions about payments, give us a call at 1-800-394-1829.

Mobile payment tenders

Payments can be made with either your checking or savings account. You will just need your banks routing number and your account number. We’re not able to accept credit cards, debit cards or Target GiftCards as payment on an account through the mobile site.

Setting and receiving alerts

To set alerts, click Set Alerts, choose the alert(s) you want, select whether you’d like to receive the alert via e-mail, text message, or both; click Save. For text alerts you will need to add your mobile phone number to enroll and agree to the text messaging terms and conditions. You can change your alert settings at any time. Alerts about transactions or personal occasions are sent each time the event occurs. For alerts that describe account conditions, the alert will be sent when the condition is met. We'll also send you an e-mail every month when your statement is available online, when you enroll in Manage My REDcard, when you set up Auto Pay, when you schedule a payment, and when a payment is confirmed. You can choose to receive e-mail alerts in HTML or plain text format.

Unenrolling from REDcardTMText Message Alerts

There are two ways you can opt out. To do it online, go to the Settings menu on the left navigation and click Set Alerts. Then click delete next to your mobile number. To opt out using your phone, reply to any alert from us with the word STOP, or send it to 827438. You'll receive an opt-out confirmation after we receive your text message.

Eligible mobile carriers for text message alerts

The text alert service is only available on certain U.S. carriers, and the carriers are subject to change. The current carriers are: Aliant, Alltel, AT&T, Boost Mobile, Cellcom, Cellular South, Centennial, Central West Wireless, Cincinnati Bell, Dobson, East Kennedy network, Immix, ireless, nTelos, Rural Cellular, Sprint, Suncom, T-mobile, Telus, Union Telephone, US Cellular Corp, Verizon, Virgin Mobile.

Fees for text alerts

We will not charge you for mobile text messaging. Message & data rates may apply from your mobile carrier.

Form #: MFAQ (8/15)