all about returns

It’s a fact: We change our minds. No problem.

Target return policy

our promise to you
We promise to attempt a return on every item purchased in our stores or on by scanning your receipt or packing slip, offering receipt look-up* or a non-receipted return or exchange with a valid form of identification. Most items can be returned in your Target store as noted on the packing slip in the Return Method column. Just bring in the packing slip and the item. If you prefer or need to mail in your return, go to to follow the easy return process and print the prepaid return label.

refund/exchange policy
Most unopened items in new condition returned within 90 days will receive a refund or exchange. Some items have a modified return policy. Those items will show either a “return by” or "return within" day range under the item on your receipt or packing slip and in the "Item details, shipping" tab if purchased on Items that are opened or damaged or do not have a packing slip or receipt may be denied a refund or exchange. All bundled items must be returned with all components for a refund. Some items, such as gift cards, are never returnable.

Returns and exchanges without a receipt may be limited,other restrictions may apply.

Open music, movies, video games and software cannot be returned, but may be exchanged for the same title, for the same or different gaming platform.

Open or defective collectibles (e.g., sports cards, special-edition Barbie dolls, porcelain dolls, action figures and die-cast cars) cannot be returned.

The following items must be returned within 30 days: netbooks, laptops, eReaders, tablets, cameras, camcorders, digital audio players, GPS systems, video game hardware, personal DVD players, and no-contract cell phones.

For these items purchased between 11/1-12/25, the 30 day refund period will start on 12/26.
Halloween costumes and accessories must be returned by 10/31.
Different return policies may apply for contract cell phones.

  • repair assistance
    For manufacturers’ warranty and repair assistance, call 1-800-303-0308.

Check Purchases: refund will be issued in the form of a Target GiftCard if less than 10 days after original purchase or, if more than 10 days after original purchase, in cash.

Coupon Purchases: returns of items purchased using Manufacturer Coupons may receive coupon value returned in the form of a Target GiftCard.

Discounts and Promotions: refunded value for each item returned will be reduced to reflect the value of any free gift or discount.

Gift Receipts: refund will be issued in the form of a Target GiftCard (in-store returns) or eGiftCard (online returns).

PayPal Purchases: refund will be issued in the form of cash if returned to store. If returned to, refund will be issued in the form of an electronic Target GiftCard OR a physical Target GiftCard.

Target GiftCard Purchases: refund will be issued in the form of a Target GiftCard.

Tax: the appropriate tax amount by item will be included with your refund.

Third Party Gift Card Purchases:  refund will be issued back to your gift card. If you no longer have the gift card, please contact the issuing bank and ask them to reissue the card or transfer funds to a new card.

*Receipt Look-up

In most instances, Target stores can verify purchases made in Stores and on within the last 90 days on a credit or debit card, check or GiftCard using our Refund Look-up system.


If your return was part of a gift registry, please visit our Gift Registry Return Policy. Other restrictions may apply.