orders & shipping

all about tracking & carrier information

Happiness is getting a package delivered right to you.

tracking your order

 

Target.com uses several methods and carriers to ship your packages. Once your order has entered the shipping process, you can track your order through the My Account link at the top of any page by following these steps:

1. Click on "My Account" at the top of any page.

2. If you are not yet signed in to your account, you will be prompted to sign in.

3. Select "Open and recently shipped orders" in the drop-down menu.

4. Click on "Track Packages" link.

5. On the Track Packages page, select the red "Track your Package" button to view current tracking information for your order*.

*For all transportation carrier shipments, you will see a tracking page designed by the transportation carrier with all of your shipment's information. If the page does not display your tracking information, return to the "Track Packages" page and copy the tracking number next to your order. Enter this tracking number on the transportation carrier shipment tracking page.  Please allow up to 24-48 hours for the tracking to begin working after the ship confirmation is sent.

For larger items, we may use a special delivery carrier to deliver your order.

Based on the delivery method for your order, specialty carriers will email you to introduce themselves, review potential delivery restrictions, and once your shipment is in transit they will provide an appointed day for delivery. This may be noted within the description of the item. Items that qualify for more than delivery to the door (entry into the home) require someone 18 years of age or older must be present to sign for the package. All other items will be delivered to the door and you will not need to be present.

These deliveries are made during the carrier's normal business hours and are completed within their contract guidelines. If the specialty carrier is unable to reach you by phone/email or there are delivery restrictions that prevent delivery, there may be a delay in your shipment or your order may be cancelled.

what if I don't see a tracking number?

Due to carrier capabilities, some orders can't be tracked online. Please refer to your ship notification for an estimated date of delivery. If you already know your tracking or delivery confirmation number, you can follow the links below to track your order.

UPS
http://www.ups.com/WebTracking/track?loc=en_US
Phone: 1-800-742-5877
Sample Tracking: 1Z9999999999999999 (18 alpha-numeric characters)

UPS Mail Innovations
http://www.ups-mi.net/packageID/
Phone: 1-800-500-2224
Sample Tracking: 9102109109109109109109 (22 characters)

US Postal Service (USPS)
http://www.usps.com/shipping/trackandconfirm.htm
Phone: 1-800-222-1811
Sample Tracking: 91122334455667788990011 (22 characters)

FedEx
http://www.fedex.com/tracking/
Phone: 1-800-463-3339
Sample Tracking: 12345678912345678912 (15-20 characters)
123456789123 (12 characters)

HomeDirect USA
http://homedirectusa.com/track.html
Phone: 1-800-611-6302
Sample Tracking:  HN9999 (6 characters)

Rush Delivery

Please call Target Guest Services at 1-800-591-3869 if you have any questions about your delivery.


Target Ground
For tracking information for Target Ground, please contact us. We'll respond to you in 24 to 48 hours.

checking out as a guest

Guest Checkout lets you make purchases on Target.com without creating or logging in to an existing account. You must have a valid email address.

If you already have an account, you may still use this option; however, any orders made as a Guest will not be viewable when logged in to My Account on Target.com. To view orders you placed as a Guest, simply click on My Orders in the lower right-hand corner on Target.com and enter your Order ID and email address under "View Order Status."

Guest Checkout will not allow you to store information such as shipping address, billing address or credit card information.

tracking your order as a guest

To track your order using Guest Checkout, you will need the Order ID and the valid email address used when placing the order. Find your Order ID in your Order Acknowledgement email or your Ship Notification email.

Simply click on "Track an Order" in the lower right-hand corner on Target.com and enter your Order ID and email address under "View Order Status."